About Paul

J. Paul analyzes complex software delivery and operational systems, providing unique business insight to technology leaders.

J. Paul Reed started his career as a build/release and productivity engineer, working with such storied organizations VMware, Mozilla, and Symantec.

Today, J. Paul is an internationally recognized speaker and author on software delivery, DevOps, incident response and management, and applied Resilience Engineering.

Latest Thoughts

Reflection on SREcon 2026

April 6, 2026

Four themes from this year's premier gathering of site reliability engineers!

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Adapting to the Moment

January 26, 2026

I finally realized what this moment was stirring up for me: it’s reminding me of the first weeks of COVID lockdowns.

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A Spectrum of Actions, Part III

August 10, 2023

(Or: “What do the stories we tell each other about whether we’re reeaaaallllyyyyy gonna do that action item mean?”")

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All blog posts